SAN FRANCISCO —

• Led by M12, Microsoft’s venture fund, the new round brings the company’s total raised capital to $44.5 million.
• Hawkeye helps enterprise teams diagnose and resolve technical issues with speed and precision, taking on tedious IT operations tasks so teams can stay focused on what matters most.
• Early access trials show that Hawkeye dramatically boosts productivity while reducing incident resolution time by up to 90%.

NeuBird, creators of Hawkeye, the world’s first GenAI powered ITOps engineer, today announced a $22.5 million round led by M12, Microsoft’s venture fund, with additional participation from Mayfield, StepStone Group and Prosperity7 Ventures.

The company is also announcing general availability for Hawkeye, an AI teammate set to redefine IT problem-solving by delivering speed, precision, and unmatched ease for tackling complex challenges. Hawkeye is designed to help IT, DevOps, and site reliability teams diagnose and resolve incidents instantly while reducing response time so they can focus on strategic initiatives.

“NeuBird has identified a critical need in IT operations, addressing the complexity and demands faced by modern enterprise teams," said Andrew Smyth, Managing Partner at M12. "With Hawkeye, NeuBird delivers a solution that integrates seamlessly into existing observability platforms, offering actionable insights and hands-on support where teams need it most. Our investment reflects our belief in their vision, their team, and the practical value they bring to enterprise IT."

From Observability to Actionability: Hawkeye Takes Action

Hawkeye complements existing observability tools by going beyond passive monitoring to take proactive action. Acting as an engineer on your team, it interprets IT telemetry and system data from your current tools, diving into issues and resolving them as they arise. Hawkeye identifies root causes and provides actionable solutions, enabling enterprises to solve issues in minutes rather than days, leading to a significant reduction in spend of IT operational budgets.

“Hawkeye bridges the gap between observation and action,” said Goutham (Gou) Rao, CEO and co-founder of NeuBird. “After an outstanding early access program, this new funding will help accelerate our mission of empowering IT teams to move beyond dashboards and focus on innovation rather than troubleshooting. We're excited to now make Hawkeye generally available to enterprises worldwide.”

A Highly Secure Solution That Thinks Like an Engineer

Hawkeye is the first enterprise-grade solution designed with enterprise security best practices at its core. It strictly adheres to a no-storage policy, never retaining or training on your data. Instead, it accesses data on a case-by-case basis, tapping into observability platforms of your choice in a read-only manner. This approach ensures complete data privacy while enabling Hawkeye to deliver intelligent insights. Using a unique language designed by NeuBird, Hawkeye allows LLMs to generate programs that think like experienced human engineers, solving complex problems through advanced reasoning.

Bolstering IT Teams and Reducing Burnout

As enterprise data grows, IT professionals face an overwhelming influx of metrics, alerts, logs, and traces—all requiring real-time correlation. This complexity has stretched traditional IT operations, often leading to burnout as teams struggle to keep up.

Hawkeye shifts this dynamic. As a GenAI-powered digital teammate, it analyzes telemetry data from multiple sources efficiently. Through its human-like reasoning capability, Hawkeye scans environments, formulates hypotheses, and uncovers solutions, effectively replicating the thought process of a seasoned professional.

By automating repetitive tasks, Hawkeye reduces routine maintenance burdens and cognitive overload, enabling professionals to engage in more fulfilling work—deploying new technologies, optimizing systems, and driving innovation—while trusting their digital teammate to manage the operational details.

Ready to see what Hawkeye can do for your team? Visit NeuBird.ai to learn more and get started.