Avelo Airlines Unveils New Travel Offering from HTS (Hopper Technology Solutions) to Give Customers Added Peace of Mind Ahead of the Busy Summer Travel Season
MONTREAL, Canada — Avelo Airlines today announced a new travel rebooking benefit for its Customers, Disruption Assistance, now available for purchase when booking directly on AveloAir.com and Avelo’s mobile app.
Powered by HTS (Hopper Technology Solutions), Disruption Assistance for any reason further advances Avelo’s commitment to being America’s most reliable and convenient airline for travelers.
With this new travel assistance offering, Avelo provides Customers an option for instant, automated solutions in the event of a disruption (typically a same-day delay of 2+ hours or cancellation) eligible for any reason. Customers receive proactive disruption notifications and can use self-serve tools to rebook an alternate flight on Avelo or any other airline to their final destination or, if not satisfied with their rebooking options, receive a 100% refund of their trip cost while keeping their original Avelo itinerary.
“Offering this new ‘peace of mind’ benefit advances our mission to deliver greater convenience and choice for our Customers,” said Scott DeAngelo, CMO at Avelo Airlines. “Avelo is known for its industry-leading reliability and exceptional customer satisfaction, but we also know things do happen that can impact travel. By introducing Disruption Assistance, we are giving travelers fast, simple solutions when disruptions occur – helping them to reach their destinations more quickly and efficiently.”
Built to address modern pain points with real-time solutions, the program gives travelers greater confidence and control when booking flights with Avelo, while supporting the airline’s commitment to deliver strong customer satisfaction.
“Disruption Assistance delivers a new standard of convenience by providing real-time options when customers need them most,” said Ella Alkalay Schreiber, SVP & GM of Fintech at HTS (Hopper Technology Solutions). “Avelo’s commitment to Customer experience and innovation makes them exceptionally well-positioned to offer these solutions and further differentiate their travel experience.”
More from Newsroom
Welocalize Evolves its Branding to Better Align to its Clients
NEW YORK — Welo Global today launched as the new parent brand overseeing a portfolio of brands aligned to specific customer segments, including Welocalize, Welo Data, Park IP, and Adapt. It also introduced Welo Life Sciences, a dedicated brand focused on serving life sciences organizations.
.svg)
.svg)
Penske Logistics Introduces Supply Chain Insight to Empower Smarter, More Resilient Supply Chain Operations
ORLANDO, Fla. — May 4, 2026 – Penske Logistics today announced the launch of Supply Chain Insight, a secure technology platform and mobile application that provides its customers with a robust real-time view of their supply chain operations across transportation and warehousing.
.png)
DevZero Solves Kubernetes Overprovisioning Without Putting Production at Risk
SEATTLE — DevZero has launched an autonomous infrastructure optimization platform that reins in the exploding costs of compute and AI inference while preserving what matters most to engineers: reliability and performance.